The ITIL Foundation certification is an entry-level qualification that gives you a general awareness about the key elements, concepts, and terminologies of ITIL Service Lifecycle.
There are no specific pre-requisites for this certification level.
It is best suited for individuals who are looking to gain a basic understanding of the framework. It is also recommended for IT professionals who work with organizations that have adopted ITIL and want to start making a contribution.
Normally, candidates include:
However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.
ITIL Foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts, and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
Specifically, ITIL Foundation candidates are expected to have an understanding of :
Peter E. Inyang
Mr. Peter Inyang is an IT expert, a specialist in digital platforms, services and content. He is an active member of the British Computer Society, and works as a consultant with various organizations both in and out of Nigeria.
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